Data Services Introduction
Developed using: Captivate 2019, Illustrator 2022
Fully functional WBT course used in new hire onboarding and seasoned employee reference materials. The course integrates orientation content with SharePoint hosted reference content for easy access and maintenance needs.
Client Activity Report (CAR) and Billing Automation Reports
Developed using: Captivate 2019, Illustrator 2022, Camtasia v9.1 (video simulations)
Web based training with course objectives, sequenced learning (knowledge building), job aids, and video simulations that demonstrate and reinforce task performance activities. The course Quiz evaluates learning goals achievement to measure learning effectiveness and to identify content improvement opportunities.